Official Support · XolaceInc Ltd.

KTU SRC App — Official Support

The official student platform of the Student Representative Council.

About the App

What is the KTU SRC App?

The KTU SRC App is the official digital platform for students of Koforidua Technical University. The app provides campus announcements, event updates, hostel showcase listings, and a student marketplace — keeping the KTU community informed and connected in one place.

Contact Support

Get in touch with us

For technical issues, marketplace concerns, hostel listing questions, or general inquiries, please reach out to our support team.

Response Time

24 – 48 hours

We respond to all enquiries promptly.

FAQ

Frequently Asked Questions

To report a technical issue, go to Settings in the app and tap 'Send Feedback'. You can describe the issue in detail. For urgent matters, you can also email us directly at support@xolaceinc.com and our team will respond within 24–48 hours.

Navigate to the Marketplace tab in the app and tap the '+' button. Add photos of your item, set a price, write a clear description, and publish. Only verified KTU students can list or purchase items. For listing issues, contact support@xolaceinc.com.

Hostel listings are managed through the SRC office. To add a new listing or update existing hostel information, please contact us at support@xolaceinc.com with details about the hostel, including name, location, and pricing. Our team will assist you with the listing process.

You can request account deletion by going to Settings > Profile & Account > Delete Account in the app. Alternatively, email support@xolaceinc.com with your request. Please note that deletion is irreversible — all your data will be permanently removed within 30 days of the request.

Privacy & Legal

Legal information